Transamerica Customer Advisory Panel Sweepstakes - February 2018

Official Rules

 

The Transamerica Customer Advisory Panel Sweepstakes ("Sweepstakes") is sponsored by Money Services, Inc., a Transamerica company ("Sponsor") and is being administered by Toluna USA, Inc. ("Administrator"). Sponsor and Administrator and their parent companies, subsidiaries, affiliates, advertising and promotional agencies, and each of their respective parent corporations, affiliates, subsidiaries, officers, directors, employees, representatives, and agents are collectively known as the "Sweepstakes Parties." 

 

The Sweepstakes is subject to all federal, state and local laws and regulations, and is void where prohibited or restricted by law.  

These OFFICIAL RULES contain an arbitration agreement, class action waiver, and limitations of liability that affect your rights under these Terms and with respect to any dispute between YOU and SPONSOR regarding the Sweepstakes.  Please read these Official Rules before entering the Sweepstakes. By entering the Sweepstakes you agree to be bound by these Official Rules, including all eligibility requirements and agree to be bound by the decisions of Sponsor which are final and binding in all matters relating to the Sweepstakes. Failure to comply with these Official Rules may result in disqualification from the Sweepstakes. 

 

NO PURCHASE OR PAYMENT NECESSARY. A PURCHASE OR PAYMENT OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING.

 

1. SWEEPSTAKES PERIOD:

The Sweepstakes begins on February 1, 2018, at 12:00:01 a.m. Eastern Time ("ET") and ends on February 28, 2018, at 11:59:59 p.m. ET (the "Sweepstakes Period"). Administrator's computer will serve as the official timepiece for the Sweepstakes.

2. ELIGIBILITY:

THIS SWEEPSTAKE IS OPEN ONLY TO NATURAL PERSONS WHO ARE LEGAL RESIDENTS OF AND PHYSICALLY LOCATED IN ONE (1) OF THE FIFTY (50) UNITED STATES OR THE DISTRICT OF COLUMBIA AND WHO ARE AT LEAST 25 YEARS OLD AT THE TIME OF ENTRY, AND WHO ARE MEMBERS OF THE TRANSAMERICA CUSTOMER ADVISORY PANEL COMMUNITY. Sweepstakes may only be entered from and within eligible jurisdictions. Void where prohibited or restricted by law.

Employees, officers, directors and agents of Sponsor or Administrator, and its affiliated companies, parent or subsidiaries, advertising and promotion agencies, brokers, distributors, agents, representatives, contractors, and any entity or individual involved in the development, production, implementation, administration or fulfillment of the Sweepstakes, and the immediate family members and/or those persons living in the same household of such individuals, are not eligible to participate or win a prize in this Sweepstakes. For the purpose of this Sweepstakes, immediate family is defined as spouse, partner, mother, father, legal guardian, in-laws, grandmother, grandfather, brother, sister, children, and grandchildren.

3. HOW TO ENTER:

Transamerica Customer Advisory Panel members will receive periodic emails during the Sweepstakes Period inviting them to participate in one of the following activities: survey, discussion board, poll vote. Participation in the activities is purely voluntary. Participation in the activities will not increase chances of winning. Panel members may enter the Sweepstakes by either:

  1. Completing an activity: Members who are invited and successfully complete an activity during the Sweepstakes Period will be automatically entered in the Sweepstakes as follows, subject to the limitations below:
  • Survey Completion: three entries per completed survey, unless otherwise stated in the survey invitation.
  • Discussion Board participation: one entry per discussion board post, up to a maximum of five entries unless otherwise stated in the discussion board invitation
  • Poll Vote: one entry per poll vote

All activities must be fully completed on or before the end of the Sweepstakes Period to be eligible.

-or-

  1. Mailing a postcard: To earn entries without completing an activity, members must hand- print on a 3" x 5" piece of paper their name, address, email address, age, and the activity in which they chose not to participate and mail it with proper postage to: Transamerica Customer Advisory Panel Sweepstakes, Toluna USA, Inc. 21 River Road, Suite 2000, Wilton, CT  06897. Depending on the activity, Members will be entered in the Sweepstakes as follows, subject to the limitations below:
  • Survey: three entries per survey invitation, unless otherwise stated in the survey invitation.
  • Discussion Board: five entries per discussion board invitation, unless otherwise stated in the discussion board invitation
  • Poll Vote: one entry per poll vote invitation

All mail-in entries must be postmarked on or before the end of the Sweepstakes Period to be eligible.

All entries become the exclusive property of Sponsor and none will be acknowledged or returned. Proof of sending or submission will not be deemed to be proof of receipt by Sponsor. Sponsor is not responsible for lost, late, incomplete, invalid, unintelligible, illegible, misdirected or postage-due entries, which will be disqualified.

Only complete and valid entries as determined by Sponsor will be eligible to be entered into the Sweepstakes.

In the event of a dispute regarding who submitted an entry, entries will be deemed to have been submitted by the authorized account holder of the email address submitted at the time of signing up for the Panel or the email address that is identified in the mail entry. "Authorized account holder" is defined as the person who is assigned an email address by an internet provider, online service provider, or other organization (e.g. business, educational institute, etc.) that is responsible for assigning email addresses for the domain associated with the submitted email address.

If it is discovered by the Sponsor or Administrator (using any evidence or other information made available to or otherwise discovered by the Sponsor or Administrator) that any person has attempted to: (i) obtain more entries than permitted; and/or (ii) use multiple names, identities, email addresses, and/or any automated, macro, script, robotic or other system(s) or program(s) to enter or otherwise participate in or disrupt this Sweepstakes; then he/she may be disqualified from the Sweepstakes in the sole and absolute discretion of the Sponsor. No third party entry or entry through a sweepstakes service is permitted.

4. RIGHT TO VERIFY:

All entries are subject to verification at any time and for any reason. The Sponsor reserves the right, in its sole and absolute discretion, to require proof of identity and/or eligibility (in a form acceptable to the Sponsor – including, without limitation, government issued photo identification): (i) for the purposes of verifying an individual's eligibility to participate in this Sweepstakes; (ii) for the purposes of verifying the eligibility and/or legitimacy of an entry entered (or purportedly entered) for the purposes of this Sweepstakes; and/or (iii) for any other reason the Sponsor deems necessary, in its sole and absolute discretion, for the purposes of administering this Sweepstakes in accordance with these Official Rules. Failure to provide such proof to the complete satisfaction of the Sponsor in a timely manner may result in disqualification in the sole and absolute discretion of the Sponsor.

5. THE PRIZES:

At the end of the Sweepstakes Period, there will be five (5) Prizes (each, a "Prize" and collectively, the "Prizes") available to be won.  Each Prize consists of one (1) $100 electronic gift card. The total approximate retail value ("ARV") of all Prizes in this Sweepstakes is $500.00.  Gift cards will be subject to all of the terms and conditions of the issuer and will be awarded in USD.

Each Prize must be accepted as awarded and is not transferable, assignable or convertible to cash (except as may be specifically permitted by Sponsor in its sole and absolute discretion). No substitutions except at Sponsor's option. Sponsor reserves the right, in its sole discretion, to substitute any Prize with a prize of equal or greater value, including, without limitation, a cash award. As part of the Prize acceptance agreement, the winner agrees to accept the Prize "as is", and entrants hereby acknowledge that Sponsor has neither made nor is in any manner responsible or liable for any warranty, representation, or guarantee, express or implied, in fact or in law, relative to a Prize, including, without limitation, to a Prize's quality, merchantability or fitness for a particular purpose or express warranties (if any) provided exclusively by a prize supplier that are sent along with a Prize. If winner does not accept or use the entire Prize (as awarded), the unaccepted or unused part of the Prize will be forfeited and Sponsor will have no further obligation with respect to that Prize or portion of the Prize. Sponsor will not replace any lost, mutilated, stolen, or destroyed Prize.  Sponsor is not responsible for and winner will not receive the difference between the actual value of the Prize at the time of award and the stated ARV in these Official Rules or any Sweepstakes-related materials.

Prize winner will be solely responsible for all federal, state, and/or local taxes, and for any other fees or costs associated with the Prize he/she receives. Prize winner may be required to provide Sponsor with a valid social security number or social security number before the Prize will be awarded for tax reporting purposes.

6. WINNER SELECTION PROCESS:

On or about March 8, 2018 ("Draw Date"), following the Sweepstakes Period, five (5) potential winners will be selected in a random drawing from among all eligible entries received.  Entrants are eligible to win only one Prize.  In the event an entrant is selected for multiple Prizes, the entrant's first selected entry will be deemed the potential winner and alternate winners will be selected for the remaining Prizes.  Sponsor's and Administrator's decisions are final on all matters relating to the drawing.  A winning entry will not be declared until verification of eligibility of the entrant as well as verification of compliance with these Official Rules. 

The odds of winning depend on the number of eligible entries received in accordance with these Official Rules.

7. WINNER NOTIFICATION PROCESS:

After the Draw Date, Sponsor, Administrator, or a designated representative will make a minimum of three (3) attempts to contact each potential winner within five (5) business days. If a potential winner cannot be contacted within five (5) business days following the Draw Date, or if there is a return of any notification as undeliverable; then he/she may, in the sole and absolute discretion of the Sponsor, be disqualified (and, if disqualified, will forfeit all rights to the applicable Prize) and the Sponsor reserves the right, in its sole and absolute discretion and time permitting, to randomly select an alternate winner from among the remaining eligible entries received during the Sweepstakes Period in accordance with these Official Rules (in which case the foregoing provisions of this section shall apply to such newly selected entrant).

BEFORE BEING DECLARED A CONFIRMED winner, each potential winner will be required to sign and return within ten (10) business days of notification the Sponsor's affidavit of eligibility/liability release form. If a potential winner fails to return the properly executed Sweepstakes documents within the specified time, or if the potential winner does not otherwise comply with these Official Rules and/or cannot accept the Prize as awarded for any reason, the potential winner will be disqualified (and will forfeit all rights to the applicable Prize) and the Sponsor reserves the right, in its sole and absolute discretion and time permitting, to randomly select an alternate winner from among the remaining eligible entries received during the Sweepstakes Period in accordance with these Official Rules (in which case the foregoing provisions of this section shall apply to such newly selected entrant).

By participating in the Sweepstakes and submitting an entry, entrants agree that Sponsor has the right to conduct a background check, and entrant further agrees to execute a specific consent to such background check upon request by Sponsor. Sponsor further reserves the right to disqualify any winner if the content of a background check is inconsistent with the positive image and/or goodwill with which the Sponsor wishes to associate.

8. PUBLICITY AND MARKETING:

Except where prohibited by law or regulation, by participating, each entrant grants the Sponsor a perpetual, worldwide, royalty-free license to use his/her name, character, photograph, voice, biographical data and likeness in connection with the promotion of this Sweepstakes, in all forms of media and by all manners (now and hereafter known), in perpetuity, without entrant's consent, review or approval, and each entrant waives any and all claims and/or rights to receive any royalties or other compensation for the Sponsor's use thereof, unless prohibited by law.  Submission of contact information in connection with this Sweepstakes (whether or not required), including without limitation mailing address, phone number, email address, constitutes permission for Sponsor and Administrator to use entrant's personal information for purposes of administration of the Sweepstakes.

Except where prohibited by law, by accepting the Prize, the winner grants Sponsor, Administrator, or its designees permission to use their entry, name, voice, likeness, photograph, Prize information, biographical data and city and state of residence on a winner's list (winner's list may be posted on the Customer Panel Member Portal, in a newsletter distributed to Customer Panel Members, or through comparable means of communication between Sponsor, Administrator, and the Customer Panel Members.).  Winners further grant Sponsor permission to use their entry, name, voice, likeness, photograph, prize information, biographical data and city and state of residence for programming, publicity and promotional purposes (including without limitation, posting such winner's name on Sponsor social media channels), worldwide in all forms of media now known or hereafter developed, in perpetuity, without further compensation unless prohibited by law.

9. GENERAL CONDITIONS:

Entrants agree to these Official Rules and the decisions of the Sponsor and Administrator, and release the Sweepstakes Parties from any and all liability, for loss, harm, damage, injury (personal or private), cost or expense whatsoever including without limitation, property damage, personal injury of any kind and/or death alleged to occur in connection with participation in the Sweepstakes, or acceptance, use or misuse of a Prize. Winners further release and agree to indemnify the Sponsor and Sweepstakes Parties from all liability for any injury or damage caused by or claimed to be caused by participation in this Sweepstakes, or use or redemption of any Prize.

The Sweepstakes Parties shall have no responsibility for any damage to an entrant's computer or telephone system that is directly or indirectly caused by entering the Sweepstakes or otherwise participating in the Sweepstakes, or for any computer system, phone line, hardware, software or program malfunctions, or other errors, failures, dropped or delayed computer transmissions or network connections that are human or technical in nature. Without limiting the generality of the foregoing, Sweepstakes Parties are not responsible for lost, interrupted, inaccessible or unavailable networks, servers, satellites, Internet Service Providers, Sweepstakes communications or other connections; or for miscommunications, failed, jumbled, scrambled, delayed, or misdirected computer, telephone or cable transmissions; or for any technical or programming malfunctions, failures, or difficulties, printing errors, clerical, typographical or other error in the offering or announcement of any Prize or in any Prize notification documents, or other errors of any kind or nature; or for the incorrect or inaccurate capture of Entry or other information, or the failure to capture or the loss of any information. Sweepstakes Parties are not responsible for any incorrect or inaccurate information, whether caused by Sweepstakes entrants, tampering or hacking, or by any of the equipment or programming associated with or utilized in the Sweepstakes and assume no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to the Sweepstakes.

The Sponsor reserves the right to correct clerical or typographical errors in promotional materials.  Sponsor's failure to enforce any term of these Official Rules shall not constitute a waiver of that provision.

If for any reason, the Sweepstakes is not capable of running as planned by reason of, but not limited to, tampering, unauthorized intervention, fraud, technical failures or any other causes which Sponsor deems could corrupt or affect the administration, security, fairness, integrity or proper conduct of this Sweepstakes, Sponsor reserves the right at its sole discretion to cancel, terminate, modify or suspend the Sweepstakes and select the winner from eligible, non-suspect entries received prior to the action or as otherwise may be deemed fair and equitable by Sponsor. Sponsor shall post notice of such action on the Website or as otherwise permitted under applicable law.

In the event that any provision is determined to be invalid or otherwise unenforceable or illegal, these rules shall otherwise remain in effect and shall be construed in accordance with their terms as if the invalid or illegal provision were not contained.

10. GOVERNING LAW AND DISPUTES:

The parties waive all rights to trial in any action or proceeding instituted in connection with these Official Rules, including, without limitation, the Sweepstakes. Any controversy or claim arising out of or relating to these Official Rules and/or the Sweepstakes shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Any such controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration shall be conducted in the State of Iowa, City of Cedar Rapids.

These Official Rules and the interpretation of its terms shall be governed by and construed in accordance with the laws of the State of Iowa without regard to its conflicts of laws provisions. For any matters which are not subject to arbitration as set forth in these Official Rules and/or in connection with the entering of any judgment on an arbitration award in connection with these Official Rules and/or the Sweepstakes, the parties irrevocably submit and consent to the exclusive jurisdiction and venue of the state and federal courts located in or closest to the County of Linn in the State of Iowa. The parties agree not to raise the defense of forum non conveniens.

11. USE OF DATA

Use of data about entrants collected by Sponsor is limited to administration of the Sweepstakes and publicity and marketing purposes set forth in these Official Rules. Please review the Sponsor's privacy statement at www.transamericacustomeradvisorypanel.com/privacy-policy.  Sponsor exclusively engages the Administrator to perform services in connection with the administration and fulfillment of this Sweepstakes.  Information provided by entrants may be collected and used by the Administrator for the purposes of administration of the Sweepstakes and the fulfillment of the Prize. By participating in the Sweepstakes, entrants hereby agree to the collection and use of information as set forth in these Sweepstakes Rules and in the Sponsors' privacy statement, and acknowledge that they have read and accepted the Sponsor's privacy statement.

12. WINNERS LIST

A winner's list is available only within the six (6) months following the Sweepstakes Period. In order to obtain a winner's list, send a self-addressed, stamped envelope to Transamerica Customer Advisory Panel / Transamerica Customer Advisory Panel Sweepstakes Winner List Request," to Toluna USA, Inc. 21 River Road, Suite 2000, Wilton, CT  06897. Where required, Sponsor will reimburse postage.

 

Sponsor: Money Services, Inc., 4333 Edgewood Road NE, Cedar Rapids, Iowa 52499

Administrator: Toluna USA, Inc., 21 River Road, Wilton, CT 06897.